Evolution 7 Privacy Policy – Protecting Malaysian Players' Data

1Introduction and Scope of the Privacy Policy

Evolution 7 ("we", "our platform") is an online casino and digital entertainment platform operating for Malaysian players. We understand that privacy is more than just a phrase — it is the trust you place in us every time you register, make a deposit, or play on the evolution 7 platform.

This Privacy Policy clearly explains how Evolution 7 collects, uses, stores, shares, and protects your personal data. This applies to all users who access the evolution7.my website, the Evolution 7 mobile app, and all related services we offer to Malaysian players.

By registering an account or continuing to use the platform Evolution 7, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team to close your account.

2Types of Personal Data We Collect

Evolution 7 collects your personal data through several means – directly from you during registration and platform use, and automatically via tracking technologies when you browse our website.

Data you provide directly:

• Identity information – full name, date of birth, MyKad or passport number for KYC verification purposes.
• Contact information – an active email address, Malaysian mobile number, and residential address.
• Financial information – e-wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) or internet banking account details (DuitNow, FPX, Maybank2u, CIMB Clicks) used for deposits and withdrawals.
• Verification documents – a copy of your MyKad, passport, or other official document requested during the KYC process.
• Support communications – records of live chat conversations, emails, or any other communications with the evolution 7 team.

Automatically collected data:

3How Evolution 7 Uses Your Data

Evolution 7 uses personal data collected solely for legitimate purposes necessary to deliver the best service to Malaysian players. We do not use your data for any purpose outside the scope described in this Privacy Policy.

• Account management – processing your registration, verifying your identity, and managing your Evolution 7 account from the day you sign up until the day you close it.
• Transaction processing – processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other local Malaysian payment methods, as well as processing fund withdrawals to your account.
• Security and fraud prevention – detecting and preventing fraudulent activity, money laundering, and unauthorised access to player accounts.
• Legal compliance – to comply with Malaysian legal requirements including PDPA 2010, KYC/AML obligations, and any directives issued by relevant authorities.
• Service communications – sending important notifications relating to your account, transactions, security updates and changes to Evolution 7's terms of service.
• Platform enhancements – analysing usage patterns to improve the gaming experience, resolve technical issues, and develop new features relevant to Malaysian players.
• Promotions and bonuses – sending promotional offers, welcome bonuses of up to RM388, weekly cashback, and special promotions for Malaysian festivities – only if you have consented to receive marketing communications.
• Responsible gaming – monitoring betting patterns to identify players who may need support related to responsible gaming and connecting them with appropriate help resources.

4Data Sharing and Disclosure

Evolution 7 does not sell, rent, or trade your personal data. However, there are certain situations where we need to share your data with trusted third parties in order to deliver a complete and secure service.

Third parties who may receive your data:

• Payment processors – e-wallet and internet banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and banks supporting DuitNow and FPX, for the purpose of securely processing your deposit and withdrawal transactions.
• Technical service providers – companies that assist us in hosting the platform, analysing data, and delivering customer support services. All such providers are bound by strict data confidentiality agreements.
• Game providers – authorised game software providers operating slots, live casino, table games and Sports Betting on the Evolution 7 platform. Data sharing is kept to a minimum and limited to information required to verify player eligibility.
• Identity verification agencies – authorised third-party companies that assist us in conducting KYC checks and identity verification as required by Malaysian law.
• Relevant authorities – Malaysian law enforcement agencies, courts, or competent regulatory bodies when we are legally required to disclose certain information.

5Data Security and Protection Measures

Evolution 7 continually invests in the latest security infrastructure to protect Malaysian players' personal data. Our security systems are designed to prevent unauthorised access, data loss, data alteration, and improper data disclosure.

Technical security measures we employ:

• 256-bit SSL/TLS encryption for all data in transit between your device and evolution 7 servers.
• AES-256 encryption for sensitive data stored in our databases, including financial information and identity verification documents.
• Two-factor authentication (2FA) via SMS to your Malaysian phone number for logins and high-value transactions.
• A real-time threat detection system (SIEM) that monitors suspicious activity 24 hours a day, 7 days a week.
• Regular penetration testing by independent cybersecurity firms to identify and remediate system vulnerabilities.
• Role-based access control (RBAC) ensuring that only relevant Evolution 7 staff can access the data required for their specific responsibilities.

6Data Retention and Deletion

Evolution 7 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data – retained for the duration your account is active on the Evolution 7 platform and up to 7 years after account closure to meet Malaysia's AML legal requirements.
• Financial transaction records – retained for 7 years in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
• Support communication records – retained for 3 years from the date of communication for dispute resolution and service quality improvement purposes.
• Marketing data – deleted immediately upon withdrawal of your consent to receive marketing communications from evolution 7.
• System and security logs – retained for 12 months for the purpose of detecting and investigating security incidents.

Once the retention period expires, Evolution 7 will securely delete or anonymise your data using industry-recognised data deletion methods, ensuring it cannot be recovered or reused.

7Your Rights Under Malaysia's PDPA

As a Malaysian player, you have certain rights over your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). Evolution 7 committed to respecting and facilitating the exercise of these rights.

8Cookies, Tracking Technologies, and Your Choices

Evolution 7 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure essential functions run smoothly, and understand how Malaysian players interact with our services.

Types of cookies we use:

• Essential cookies – required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are critical to platform operations.
• Functional cookies – saving your preferences such as language (Bahasa Melayu), display settings, and favourite games for a more personalised experience.
• Analytics cookies – helping us understand how players use the platform, which pages are most popular, and where technical issues arise. This data is used in aggregate form and does not identify you individually.
• Security cookies – detecting suspicious login attempts, identifying trusted devices, and protecting your account from unauthorised access.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the platform Evolution 7. For more information on managing cookies in popular browsers, refer to the help documentation for Chrome, Firefox, Safari, or Edge on your device.

9Children's Privacy and Age Restrictions

Platform Evolution 7 is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store the personal data of anyone under 18 years of age.

If you believe that a child under the age of 18 has provided personal data to Evolution 7 or have registered an account using false information, please contact us immediately at support@evolution7.my. We will investigate the matter and promptly delete all related data and close the account.

10Privacy Policy Amendments

Evolution 7 reserves the right to amend this Privacy Policy at any time to reflect changes in Malaysian law, the technologies we use, or the way we conduct our operations.

When we make material changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the Evolution 7 homepage at least 14 days before changes take effect.
• Sending email notifications to all active account holders to inform them of the changes made.
• Maintaining previous versions of the Privacy Policy, available to players upon request for reference.

Continued use of the platform Evolution 7 after the effective date of the changes will be deemed as your acceptance of the amended Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the effective date.

11Contact Our Privacy Officer

If you have any questions, concerns or complaints regarding how Evolution 7 handles your personal data, or if you wish to exercise any of your rights under Malaysia's PDPA, please contact us through the following channels:

• Privacy Email: support@evolution7.my (please mark the email subject as "Data Privacy Enquiry")
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the evolution 7 platform
• Response Time: We are committed to responding to all privacy-related enquiries within 3 business days and resolving data rights requests within 21 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) which is the regulatory authority responsible for personal data protection in Malaysia.